How do I register for the mobile service?

The mobile service is only available for clients who have signed up for the online service.

You can register to use the mobile service by logging in to Adam Online and completing the three step registration process.

  • Select Personal Settings
  • Select Adam Mobile
  • Select Register
  • Enter a Adam Mobile Password
  • Confirm the Adam Mobile Password
  • Select Next to authorise the changes detailed

If you do not have a preferred mobile number registered you will also need to enter this information before authorising the changes:

  • Select the International dialling code
  • Enter your mobile number which will be saved as your preferred mobile phone number for contact purposes and will be used for sending you an activation code when you log in to Adam Mobile for the first time.    
  • Select whether this mobile is for Personal, Work or Other purposes
  • Add any additional information

To authorise with your card and reader

  • Insert your card in to the card reader
  • Press Respond 
  • Enter PIN
  • Press OK
  • Enter Security code displayed on screen in to the card reader
  • Press OK
  • Enter the Authorisation number from the card reader on to the screen
  • Select whether you require the Adam app link from the App Store or Google Play.
  • Press Authorise
  • Press OK

The next stage is to download the Adam app to your mobile or tablet. Please ensure your smartphone is installed with the latest Android or iOS version.

  • login to the Adam app using your username and your mobile password and select Login.
  • Enter a device name e.g. My iPhone, select Next
  • Enter the SMS activation code in the Activation Code field
  • Enter a 6 digit PIN that you will use with the mobile app for login and confirm the PIN
  • Enable Face ID, Touch ID or Fingerprint for Android if required, select OK

If you are a Business user, and cannot see the Adam Mobile option from the Services menu, please speak to your Administrator who will be able to provide this to you.