Your protection against fraud is our priority. We are committed to protecting your identity and your funds against fraud, and we work tirelessly to keep you informed of the issues you should be aware of in order to be vigilant.
If you have any concerns, please call our dedicated Fraud team anytime on 020 7770 0015 or speak to your key adviser.
If you receive a fraudulent or suspicious email, please forward it to firstname.lastname@example.org. If you have responded or clicked any links call us immediately.
If you receive a suspicious text message, please forward it to 88355. Again, if you have responded or clicked any links, call us straight away.
Online fraud is becoming increasingly sophisticated, with malware and phishing allowing cyber criminals to access computers, account numbers and other personal information. Antivirus software is vital for your security, but criminals are constantly seeking new and smarter ways to steal your identity and take money from your bank account.
Antivirus software and a firewall, each playing a vital role in making it harder for fraudsters to intercept your login details:
- Antivirus – helps to stop threats by scanning your computer and looking for suspicious files
- Firewall – hides your computer from attackers and helps stop criminals getting data in and out of your computer